Return & Refund Policy
Effective Date: July 30, 2025
At Shirtyfy, every product is made to order, which means we print it just for you. That’s why we handle returns and refunds a little differently than traditional stores.
1. Damaged, Defective, or Incorrect Items
If your item arrives damaged, misprinted, or not what you ordered, we’ve got you covered.
✅ What to do:
Please contact us at [Insert Email Address] within 7 days of receiving your order.
Include the following:
- Order number
- Photos of the product and the issue
- A brief description of the problem
We’ll happily offer a replacement or full refund at no extra cost to you.
2. Change of Mind / Wrong Size
❌ Because all of our products are custom printed, we cannot accept returns or refunds for:
- Choosing the wrong size
- Changing your mind after the order is placed
- Ordering the wrong color or design
📌 Please double-check the size chart and product details before ordering.
3. Lost or Delayed Packages
If your package is lost in transit, we will work with the carrier to resolve the issue.
Delays caused by postal services, customs, or incorrect shipping information are beyond our control, but we’ll do our best to help.
4. Refund Process
If approved, your refund will be processed to the original payment method within 5–10 business days, depending on your bank or credit card provider.
5. Contact Us
For any issues or questions about your order, email us at:
📧 [Insert Email Address]
We’re here to help and usually respond within 24–48 hours.